Introduction
General User
System Admin User
- Administrator Options
- General Settings - Modules
- Create a New Module - Module Details - Details Layout - Field Display Layout
- Data Type Fields
- Button - Calendar-Select - Category - Checkbox - Color Picker - Date - Datetime - Decimal - File - Hierarchy Wizard - Integer - Linked Record - Module - Multi-Select - Multi-Select User - Phone Number - Radio - Record List - Select (dropdown) - Static - Survey Item - Text - Time - Timestamp Diff - User
- Scripts
- API Documentation - Call Center - Display & Themes - Features - State Machines - Views
Implementation & Process
Training Materials

 

10. Hierarchy Wizard

The HIERARCHY WIZARD is used to describe parent / child relationships within a module. This is helpful when you want to create a module that describes the problem solving workflow for support tickets. It allows users to follow a specified course to a solution.

Note: This field is complex and difficult to set up, so if it sounds like something you’d like to use, please contact us for more information.