CC - Dispositions
This modules contains details about Dispositions settings. The records that represent different dispositions set on the Dialer. Additional Categories can be set up for reporting.
Fields:
Description: The description given to each of the different Dispositions.
Display Order: The order you would like to display the Dispositions in drop-down list.
Callback: Checkbox if to set for a Callback. At a minimum, the Callback and Final need to be applied to different records.
Final: Used as a setup for reporting.