Introduction
General User
System Admin User
Implementation & Process
Training Materials

 

Conversion Options

Tool for converting data from one module to another. Example: Convert leads into clients.

Edit/New: Tool for creating conversion options.

The conversion options tool is useful for converting data from one module into another module. The conversion is setup as a one to one field conversion, where one field in a module is matched up with another field in a different module.

Example: We have one department that manages leads and another department that manages accounts. When a lead has signed up for our service, we want to easily convert the lead data into account data, so the account department will now be managing the new client.

To get started, we will click on the Add New link right below where it says Conversion Options. This will open up the New Conversion window.

Here is a breakdown of the initial options for this window:

For this tutorial we are converting Lead fields into Account fields. The fields that are available to convert from one module to another will vary depending on the origin module and the destination module.

The next example image shows all mapping rules configured.