System Admin User

- Administrator Options - API Documentation - Call Center

- Ivinex - inContact Integration Demo Site Preview Video - Ivinex Implementation Process Guide - inContact

- Call Center Integration - Get Started CXone - Implementation Process Methodology

- Build - Go Live - Kickoff - Scoping - Testing and Training

- NICE InContact Demo Training and Certification - Administration (Front-end) - Administration (Back-end) - NICE InContact - Twilio

- Display & Themes - Features - State Machines - Views

Ivinex Implementation Process Methodology

Ivinex has a 5 step Implementation process. Layout and details of each step are documented below.

Ivinex Implementation Process Methodology Diagram